Distributor Shipping

Shipping Documents:

 When sending equipment in for repair, a Purchase Order (P.O.) should accompany each shipment. This P.O. number on the form will be used as your tracking number and for billing.

Or you may use the Broadway Services Shipping form which can be found here for your convenience.
Broadway Services Shipping Document:

Please include on your P.O.

A. Contact person
B. Phone number
C. Branch location number
D. Customer name
E. Return shipping address
F. Model and serial numbers of the equipment

Repair Costs:

Minimum repair on all recovery equipment is $142.86

Any repair under $215.00 will automatically be repaired and shipped back on your P.O.
If the repair cost is over $215.00, you will be contacted for repair approval.

In the event of a “no repair” order from your customer:

To return the unit unrepaired there will be a tear down charge ($64 – $93 depending on type of unit) plus a return shipping charge to your P.O. number.

A “field scrap” order from your customer will have no tear down or shipping charge.

Warranty:

1 year labor warranty on parts replaced only.  Parts warranty is per manufacturer.

Factory Warranties:

A copy of the customer’s invoice on which the unit was purchased must accompany factory warranty repairs.  A warranty repair does not extend the original warranty of the unit.

Billing:

Invoice copies are returned with each piece of equipment as packing slips.  A copy is also mailed to your accounts payable department.

Shipping:

When shipping vacuum pumps PLEASE drain out all of the oil before shipping. Place the pump in a plastic bag before boxing. On recovery units that are shipped with foam peanuts, please put unit in a plastic bag before boxing.

Repairs:

BROADWAY SERVICES repairs all brands of recovery equipment and handles factory warranty repairs for most manufacturers. We handle non-warranty repairs on vacuum pumps, meters, leak detectors and digital scales.

Ship To:

Broadway Services
2885 S. Mellonville Ave
Sanford, FL 32773

IF IT RECOVERS REFRIGERANT, WE REPAIR IT!


Customers accessing the
Broadway Services Website